Communication is Key: How Improving Workplace Communication Drives Employee Performance
Abubakar Ibrahim, Ph.D Communication is the backbone of any successful organisation. It allows the free flow of ideas, supports team bonding, builds trust, and ultimately drives success. Employee performance may suffer when communication is missing. Lack of clarity of message often leads to misunderstanding, confusion, and most times, missed deadlines. On the contrary, when there is a free flow of information, employee performance soars. Open dialogues, clear expectations and regular feedback can help employees feel engaged and empowered. It helps them to understand their job roles better and feel confident in discharging their duties. As professionals, it is important to understand the power of communication in the workplace. Managers must make it a priority to create and maintain open lines of communication that will foster a culture of collaboration and transparency. Here are ways managers can use communication to improve the performance of their employees: 1. Clear expectations: