Host and Speaker Profile: Abubakar Ibrahim, PhD

Sales & Marketing Professional | Renewable Energy Advocate | Award-Winning Strategist

Dr. Abubakar Ibrahim is a visionary leader and expert in the electricity distribution industry, with over 10 years of experience driving business growth, customer engagement, and operational excellence. As the founder of Empower Consult Africa, a renewable energy firm, and co-founder of the Advocacy for Environmental Conservation Initiative (AECI) Africa, Dr. Ibrahim is at the forefront of climate change action and renewable energy advocacy in sub-Saharan Africa.

Currently serving as the Regional Manager at Jos Electricity Distribution PLC, Dr. Ibrahim has demonstrated an unparalleled ability to lead high-performing teams and achieve outstanding results in revenue growth, customer service, and loss reduction. Under his leadership, the region saw a remarkable month-on-month revenue collection growth and decreased ATC&C losses solidifying his reputation as a results-oriented strategist.

Previously, as Head of Key Customer Accounts at Jos Electricity Distribution, he achieved a 100% payment rate for key accounts, showcasing his expertise in debt recovery and financial optimization. His extensive experience also includes serving as Head of Customer Service at Yola Electricity Distribution Company, where he transformed the customer service model to support rapid growth and enhance customer satisfaction.

Dr. Ibrahim’s leadership extends beyond the electricity sector, with his innovative marketing strategies earning him recognition as a Multi Award-Winning Marketing Strategist (2024) for the development of an app that revolutionized marketers' performance tracking through data-driven decision-making.

His impressive educational background includes a Ph.D. in Public Relations from the University of Nigeria, a Master’s in Peace Studies and Conflict Resolution from the National Open University of Nigeria, and a Master of Public Relations from Bayero University Kano.

Industry Recognition & Awards:

MD Award of Excellence (2023) – Recognized for outstanding contributions to business growth and operational excellence at JEDPLC.
Best Regional Customer Relations Officer (2018) – Awarded for exemplary customer relationship management at Kano Electricity Distribution Company (KEDCO).
Best Public Relations Officer (2013) – Awarded by the National Youth Service Corps (NYSC) for enhancing public image and communication strategies.

Why Dr. Abubakar Ibrahim?

Dr. Ibrahim’s commitment to customer engagement and sustainable energy practices, paired with his leadership in optimizing operational strategies, makes him an authoritative voice in the electricity distribution industry. His focus on customer service innovations and business growth ensures that attendees of the upcoming webinar will gain deep insights into cutting-edge communication strategies that can transform their own operations.

Comments

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